Enabling Cookies

The Online Account Manager requires the use of cookies in your browser. If your browser is set on Medium Security Mode, It will work with Online Account Manger otherwise you can use the following guide to help you in the process of enabling cookies for the most common worldwide browsers. 

AOL 8.0
AOL 7.0 with IE 6.x
AOL 7.0 with IE 5.5
AOL 6.0
AOL 5.0
AOL 4.0
AOL for Windows 3.1
Windows IE 8 Browsers
Windows IE 6 or 7 Browsers
Windows IE 6.x Browser
Windows IE 5.x Browser
Windows IE 4.x Browser
Windows IE 3.x Browser
Netscape 7.x
Netscape 6.x
Netscape 4.x
Netscape 3.x Clients
Mac IE 5.x
Mac IE 4.x
Opera
Mozilla
Safari
FireFox

Note: If you are an AOL client using Internet Explorer or Netscape Navigator, and you receive errors such as this one: "Session Expired" or "Invalid User". Please enable cookies in your browser's settings, close your current web session and try again.

AOL 8.0

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.

AOL 7.0 with IE 6.x

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.

AOL 7.0 with IE 5.5

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Security tab
  5. Select the Custom Level tab
  6. Under "Allow Cookies that are stored on your computer" click "Enable"
  7. Under "Allow per-session cookies (not stored)" click "Enable"
  8. Select OK, Yes you want to save the settings

AOL 6.0

  1. From the AOL Toolbar, select Settings
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Security tab
  5. Select the Custom Level tab
  6. Under "Allow Cookies that are stored on your computer" click "Enable"
  7. Under "Allow per-session cookies (not stored)" click "Enable"
  8. Select OK, Yes you want to save the settings

AOL 5.0

  1. Go to My AOL
  2. Pick WWW
  3. Click the Security tab
  4. Go to Custom Level
  5. Scroll down to find Cookie
  6. Click "Enable"
  7. Click OK

AOL 4.0

  1. Click on Preferences
  2. Select on the WWW button
  3. Click on the Advanced tab
  4. Select the "Accept all cookies" checkbox

AOL for Windows 3.1

Browser does not give you the ability to turn off cookies

Windows Internet Explorer 8

1. Click Tools.
2. Select Internet Options.
3. Click Privacy.
4. Move the slider to a setting desired. Options range from Block All Cookies to IE8 to Accept All Cookies. There are also options under Advanced where you can customize the settings.

Windows Internet Explorer 6 or 7 

  1. Click the Tools menu.
  2. Select Internet Options.
  3. Click the Privacy tab.
  4. Click the Default button (or manually slide the bar down to 'Medium').
  5. Click the OK button.

Windows IE 6.x Browser

  1. Select Tools
  2. Select Internet Options
  3. Select the Privacy tab.
  4. Select Advanced
  5. Deselect override automatic cookie handling button
  6. Click on the OK button at the bottom of the screen.
  7. Click OK to exit

Windows IE 5.x Browser

  1. Go to Tools on the menu bar
  2. Pick Internet Options
  3. Click the Security tab
  4. Select the Custom Level tab
  5. Under "Allow Cookies that are stored on your computer" click "Enable"
  6. Under "Allow per-session cookies (not stored)" click "Enable"
  7. Select OK, Yes you want to save the settings

Windows IE 4.x Browser

  1. Go to View on the menu bar
  2. Pick Internet Options
  3. Click the Advanced tab
  4. Go down to the Cookies section
  5. Click "Always Accept Cookies"
  6. Click OK

Windows IE 3.x Browser

  1. Go to View on the menu bar
  2. Pick Options
  3. Click the Advanced tab
  4. Go down to the Cookies section
  5. Click "Warn Before Accept Cookies"
  6. Click OK

Netscape 7.x

  1. Click Edit on the Toolbar.
  2. Click Preferences
  3. Click the Privacy and Security category; expand the list to show the subcategories.
  4. Click Cookies
  5. Three options are displayed. Click the appropriate choice:
    • Disable cookies
    • Enable cookies for the originating web site only
    • Enable all cookies
    • If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."

Netscape 6.x

  1. Click Edit on the Toolbar.
  2. Click Preferences
  3. Click the Privacy and Security category; expand the list to show the subcategories.
  4. Click Cookies
  5. Three options are displayed. Click the appropriate choice:
    • Disable cookies
    • Enable cookies for the originating web site only
    • Enable all cookies
    • If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."

Netscape 4.x

  1. Go to Edit on the menu bar
  2. Pick Preferences
  3. Go to the Advanced option on the Category menu
  4. Click the check box next to "Accept All Cookies"
  5. Click OK

Netscape 3.x Clients

  1. Go to Options on the menu bar
  2. Pick Network Preferences
  3. Click the Languages tab
  4. Click the checkbox next to "Enable Java"
  5. Click OK

Mac IE 5.x

  1. Click Edit
  2. Select Preferences
  3. Under the Receiving Files option, select Cookies
  4. Under "When receiving cookies:" select the desired level of cookie acceptance
  5. Under "When receiving cookies:" select the desired level of cookie acceptance
  6. Click OK to finish

Mac IE 4.x

  1. Go to My AOL on the menu bar
  2. Pick WWW
  3. Go to the Advanced Settings option on the Category menu
  4. Click "Cookies"
  5. When receiving cookies: Click "Never Ask"
  6. Click OK

Opera

  1. Go to File in the menu bar
  2. Click on Preferences
  3. Under the group labeled Network click on Privacy
  4. In the section Cookies check mark de Enable Cookies box
  5. Click OK

Mozilla

  1. Go to Edit in the menu bar
  2. Click on Preferences
  3. Roll down the group labeled Privacy & Security
  4. Click on Cookies
  5. Check/uncheck the Disable Cookies radio button
  6. Click OK

Firefox 2 or 3

  1. Click the Tools menu.
  2. Select Options.
  3. Click the Privacy tab.
  4. Select the 'Accept cookies from sites' checkbox.
  5. Click the OK button.

 Safari 3 

  1. Click the Safari menu.
  2. Select Preferences.
  3. Click Security.
  4. In the 'Accept Cookies' section, select Always.
  5. Click OK.

 

For further instructions on how to change your cookies settings, please use your browser's HELP documentation to make the appropriate changes.

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